FAQs

How long does shipping take?

Orders usually arrive within 3–7 business days for domestic (US & Canada) shipments and 7–21 business days for international shipments. Delivery times can vary depending on the destination country and customs processing. Once your order ships, we’ll send you a tracking number by email so you can follow it every step of the way.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $50. If you’d like your order faster, you can choose an express shipping option at checkout for an additional fee.

What is your return policy?

You can return items within 14 days from the delivery date, as long as they’re unused, in their original packaging, and meet our return eligibility requirements. To start a return, please contact us at support@auradigits.com or visit our Returns & Refunds Policy page for more details.

Are your products covered by a warranty?

Some of our products include a 1-year manufacturer’s warranty, which covers defects in materials and workmanship. You can find specific warranty details on each product's page. If you have any issues, just send us an email at support@auradigits.com, and we'll be happy to assist.

What payment methods do you accept?

We accept a wide range of payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All payments are processed securely through Shopify Payments for your safety and convenience.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number. You can use this number on our Order Tracking page or directly on the courier’s website to see the latest updates on your delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please be aware that international delivery times can vary due to customs. For more detailed information, please check our Shipping Policy.

Can I change or cancel my order after placing it?

We process orders quickly to get them to you as soon as possible. If you need to make a change or cancel your order, please contact us at muntahakumu@yahoo.com within 12 hours of placing it. After that, we may not be able to make changes as the order may have already been processed by our fulfillment team.